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Terms of Service

Last updated: December 2024

Welcome to UxSense. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not access our services.

Acceptance of Terms

By accessing and using the UxSense website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms constitute a legally binding agreement between you and UxSense. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Quick Overview

  • Clear usage guidelines
  • User responsibilities
  • Service availability
  • Legal protections

Definitions

"Service" or "Services"

Refers to the UxSense website, all web pages, subdomains, and mobile applications, as well as all related services, products, content, features, functionality, and materials provided by UxSense.

"User," "you," and "your"

Refers to any individual or entity that accesses, browses, or uses our Service, including customers, visitors, and third-party users.

"Content"

Refers to all information, text, images, graphics, videos, logos, software, code, audio clips, documentation, and other materials available on or through the Service.

"Intellectual Property"

Refers to all copyrights, trademarks, patents, trade secrets, and other proprietary rights related to our Service and Content, including but not limited to our brand, logos, and business methods.

Use of Our Service

Your rights and responsibilities when using UxSense

Permitted Uses

  • Personal, non-commercial browsing and viewing
  • Professional consultation and inquiries
  • Sharing appropriate content with attribution
  • Legal use of our services and products

Prohibited Uses

  • Commercial use without written permission
  • Reverse engineering or creating derivatives
  • Attempting to breach security measures
  • Uploading malicious code or viruses

Age Restriction

Our Service is intended for users who are at least 18 years old. By using our Service, you represent and warrant that you meet this age requirement. If you are under 18, you may only use our Service with the consent and supervision of a parent or legal guardian.

User Accounts and Responsibilities

Account Registration

Some features of our Service may require you to create an account. When you register, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that we believe have violated these Terms.

Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

Violating any applicable laws or regulations
Transmitting spam, chain letters, or pyramid schemes
Harassing, abusing, or harming others
Posting inappropriate or offensive content
Impersonating others or providing false information
Attempting to circumvent security measures
Using automated systems to access our Service
Interfering with the proper functioning of our Service

Intellectual Property Rights

The Service and its original content, features, and functionality are owned by UxSense and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks include, but are not limited to, the UxSense name, logo, and all related names, logos, product and service names, designs, and slogans. You may not use our trademarks without our prior written consent.

Your Content

You retain ownership of any content you submit to our Service. By submitting content, you grant us a limited license to use, display, and distribute that content in connection with providing and improving our Service.

Protected Content

  • Website design and layout
  • Brand materials and logos
  • Software and code
  • Documentation and content

Privacy and Data Protection

Data Security Commitment

We are committed to protecting your privacy and personal information. Your use of our Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information when you use our Service.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Information We Collect

  • Personal identification information
  • Contact details and communication preferences
  • Usage data and analytics
  • Device and browser information

How We Use Your Information

  • Provide and improve our services
  • Communicate with you about updates
  • Process transactions and requests
  • Ensure security and prevent fraud

Service Availability and Modifications

Understanding our service commitments and limitations

Service Level Commitment

We strive to maintain high availability of our Service but cannot guarantee uninterrupted access. Our Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of scheduled maintenance.

Modifications and Updates

We reserve the right to modify, suspend, or discontinue any part of our Service at any time without prior notice. This includes adding or removing features, changing functionality, or ending support for certain versions or platforms.

When we make material changes to these Terms, we will provide notice through our Service or by other means. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Important Notice

UxSense is not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of or inability to access or use the Service. Our total liability for any claims arising from these Terms shall not exceed the amount you paid us in the twelve months preceding the claim.

Termination

Termination by UxSense

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.

Termination by You

You may terminate your account and discontinue use of our Service at any time. If you wish to terminate your account, you may simply discontinue using our Service or contact us to request account deletion.

Upon termination, any information associated with your account will be deleted according to our data retention policies outlined in our Privacy Policy.

Effect of Termination

  • Your right to use our Service will immediately cease
  • Provisions regarding intellectual property, disclaimers, and limitations of liability will remain in effect

Governing Law and Disputes

Legal framework for resolving disagreements

Governing Law

These Terms shall be interpreted and governed by the laws of the Philippines, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in courts located in Iloilo City, Philippines.

Dispute Resolution

We encourage you to contact us first to resolve any dispute informally. Most disputes can be resolved quickly and amicably by contacting our support team.

If direct communication does not resolve the dispute, the parties agree to first attempt to resolve the dispute through mediation before pursuing arbitration or litigation.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis only. Class actions, class arbitrations, and representative actions are prohibited under these Terms.

Changes to These Terms

Our Commitment to Transparency

We reserve the right to update these Terms at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of these Terms.

Material Changes

For material changes to these Terms, we will provide additional notice through our Service or by email to the address associated with your account. Material changes include significant modifications to your rights or obligations.

Minor Changes

Minor changes, such as typographical corrections or clarifications, will be effective immediately upon posting. We encourage you to review these Terms periodically to stay informed of any updates.

Your Continued Use

Your continued use of our Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of our Service.

Contact Information

If you have any questions about these Terms of Service, please contact us using the information below. We are committed to addressing your concerns promptly and thoroughly.

Company Information

UxSense
Villa Arevalo, Iloilo City, Philippines

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: