Privacy Policy
Your privacy is fundamental to how we do business. Learn how we collect, use, and protect your personal information.
Our Commitment to Your Privacy
At UxSense, we understand that privacy is not just a legal requirement—it's a fundamental trust that our clients place in us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our professional web design services.
We are committed to transparent data practices and ensuring that your personal information is handled in a safe and responsible manner. This policy applies to all information collected through our website, in-person consultations, and ongoing professional engagements.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information
- Name, email address, and contact information
- Company information and job titles
- Communication preferences and interests
- Portfolio project details and requirements
Technical Information
- Device type and operating system
- Website usage data and analytics
- Cookies and tracking technologies
- Page views and interaction metrics
How We Collect Information
Directly From You
Contact forms, project inquiries, consultations, and service agreements
Automatically
Website analytics, cookies, and server logs when you visit our site
Third Parties
Social media platforms and business partners with your consent
How We Use Your Information
We use the information we collect to provide exceptional web design services and improve your experience.
Service Provision
Provide professional web design services, respond to inquiries, and execute project requirements as agreed upon in our service contracts.
Communication
Send project updates, technical information, newsletters, and important notices regarding our services and your projects.
Website Improvement
Analyze website performance, user behavior, and preferences to enhance our site functionality and user experience.
Legal Compliance
Comply with legal obligations, respond to legal requests, and protect our rights and the rights of our clients.
Service-Specific Uses
Web Design Projects
Store project files, client feedback, design iterations, and deployment information securely.
Client Support
Maintain support tickets, technical documentation, and communication history for efficient service delivery.
Marketing
Send relevant design tips, industry insights, and service updates (with your consent).
Information Sharing and Disclosure
We understand the importance of protecting your information and are transparent about when and why we share it.
We Do NOT Sell Your Personal Information
No Sales
We never sell, rent, or trade your personal information to third parties.
Limited Sharing
Information is only shared when necessary for service provision or legal compliance.
Trusted Partners
Work only with vetted partners who maintain strict data protection standards.
Limited Disclosure Scenarios
- Service Providers: Trusted partners who help us deliver services (hosting, analytics, payment processing)
- Protection: To protect rights, property, or safety of our company, clients, or others
- Business Transfer: In case of merger, acquisition, or sale of assets (with prior notice)
Data Protection Measures
- Encryption: All data transmission and storage is encrypted using industry-standard protocols
- Access Controls: Strict employee access controls and regular security training
- Regular Audits: Ongoing security assessments and compliance reviews
- Backup Systems: Secure data backups with restricted access
Your Rights and Choices
We believe you should have control over your personal information. Here are your rights and options.
Access and Review
Request access to your personal information and review how it's being used.
Correction and Updates
Update or correct any inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information (subject to legal retention requirements).
How to Exercise Your Rights
Contact Us Directly
Response Timeline
- Access requests: Within 30 days
- Correction requests: Within 15 days
- Deletion requests: Within 30 days
- Complex requests: Up to 45 days (with notice)
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site usage.
Types of Cookies We Use
Essential Cookies
Required for website functionality, security, and basic features.
Analytics Cookies
Help us understand how visitors interact with our website.
Functional Cookies
Remember your preferences and provide enhanced features.
Marketing Cookies
Used to deliver relevant advertisements (with your consent).
Managing Your Preferences
Cookie Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block cookies from specific sites
- Block all third-party cookies
- Clear all cookies when closing browser
Note: Disabling certain cookies may affect website functionality and your user experience.
Third-Party Services
Google Analytics
Website analytics and performance monitoring
Email Services
Newsletter delivery and communication
Security Services
Website protection and fraud prevention
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
Encryption
All data transmission is protected using SSL/TLS encryption. Sensitive data at rest is encrypted using AES-256 encryption standards.
Access Controls
Multi-factor authentication, role-based access controls, and regular access reviews ensure only authorized personnel can access your information.
Secure Backups
Regular encrypted backups are stored in secure, geographically distributed locations with restricted access.
Operational Security
Employee Training
Regular security awareness training and data protection protocols for all team members handling client information.
Incident Response
Comprehensive incident response plan with immediate notification procedures for any security events affecting your data.
Regular Audits
Quarterly security assessments and annual third-party penetration testing to maintain robust security posture.
Security Promise
We are committed to maintaining the highest standards of data security. If you have any concerns about the security of your information or notice any suspicious activity, please contact us immediately at [email protected] or +63 917 721 3551.
International Data Transfers
We may transfer your information to countries other than your own, with appropriate safeguards in place.
Our Global Operations
Primary Location
Villa Arevalo, Iloilo City, Philippines - Our main office and primary data processing center
Cloud Infrastructure
We use reputable cloud service providers with data centers in multiple countries
Service Partners
Selected third-party service providers who meet our strict data protection standards
Transfer Safeguards
Adequacy Decisions
We transfer data to countries with adequate data protection laws equivalent to your home jurisdiction.
Standard Contractual Clauses
EU-approved Standard Contractual Clauses for transfers from the European Economic Area.
Binding Corporate Rules
Internal privacy policies that comply with international data protection requirements.
Certification Programs
Participation in recognized certification programs like Privacy Shield frameworks.
Your Rights Regarding International Transfers
Information Rights
- Details about where your data is processed
- Information about transfer safeguards
- Copies of relevant agreements
Control Rights
- Object to international transfers
- Request data localization where available
- Withdraw consent for specific transfers
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
When We Update
We review and update this policy annually, or sooner if required by law or significant business changes.
Notification Process
Significant changes are communicated via email, website notice, or direct client communication 30 days in advance.
Your Rights
You can object to changes or request deletion of your data if you disagree with updates.
Version History
| Version | Date | Changes | Type |
|---|---|---|---|
| 2.0 | January 2025 | Enhanced data subject rights, updated transfer mechanisms | Major Update |
| 1.2 | June 2024 | Added cookie management details, improved clarity | Minor Update |
| 1.1 | March 2024 | Updated contact information, added business address | Administrative |
| 1.0 | January 2024 | Initial privacy policy version | Initial |
Contact Information and Legal Details
For privacy-related questions, concerns, or requests, please don't hesitate to reach out to us.
Contact UxSense
Address
Villa Arevalo, Iloilo City
Philippines
Legal Information
Data Protection Officer
For privacy-specific inquiries and data subject rights requests, contact our Privacy Team
Regulatory Compliance
This policy complies with applicable data protection laws including:
- Philippines Data Privacy Act (RA 10173)
- GDPR (EU General Data Protection Regulation)
- California Consumer Privacy Act (CCPA)
Supervisory Authority
If you're not satisfied with our response, you may contact your local data protection authority.
Questions About Your Privacy?
We're here to help. Our team is committed to transparency and will address any privacy concerns promptly.
We typically respond to privacy inquiries within 24 hours